Make A Budget Friendly Choice - Auto Body Repair

Just as with any type of business, you'll find a mix of both ethical and unscrupulous auto repair shops. Unfortunately, it's often difficult to discern which are which in auto repair businesses. It's a fact that dishonest shops have a number of tricks up their sleeve. For example, some shop owners instruct their mechanics to give an initially reasonable auto repair estimate. Most car owners take this estimate as the final cost.



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3) How many ways to you have to contact you? Remember, there's the internet and websites; e-mail; the Mobile Internet (for those accessing online searches from their phone); some people still use fax machines too! What about your phone numbers? How many do you have? Do you have a 24 hour help line? Do you use QR Codes to direct visitors to a Mobile Website?; Do you have a mobile website?; What about a 24 hour message line so I can get information about you before I visit? Make it easy for your customer to get in touch and give them as many ways as possible to connect.

Look online. What do online review sites say about the car mechanic you're considering? Is there a pattern of poor customer service? Do the reviewers indicate whether they would use the mechanic again? Are there issues with cost?

As for the price of auto parts, aside from the age of the vehicle there is the make and model. In this case foreign car parts are much more expensive than domestically made cars. Most people who buy foreign cars don't realize this or even think about it until it comes time to get their vehicle repaired. Then they get hit with the bill and their eyes pop out of their head. For example, an oil filer for a 2005 Buick Century is about $2.98. The same oil filter for a Honda CRV is $3.98. It's basically the same filter for the Honda but it costs $1.00 more. That comes out to a 33% markup on a relatively cheap part. Imagine that same 33% markup on a part that costs $60 for the Buick. You'd be paying about $80 for the same part for the Honda.

OYou can ask to see what work has been completed on your vehicle. Ask them to allow you to see what you were charged for. If you're paying for this, you have every right to know what's going on with your vehicle.