Home Development Regulatory Authority HCRA Hiring Supervisor Licensing In Toronto Ontario Canada
The house Development Regulatory Authority (HCRA) regulates Ontario’s new residence builders and distributors below the new House Building Licensing Act, 2017 (NHCLA), mandated to advertise and protect the general public interest. Our mission is to be a fair, efficient, and proactive regulator of home builders and distributors that ensures a constructive client experience. To be taught more, please visit www.hcraontario.ca.
HCRA is searching for a flexible, organized, and experienced professional who thrives in a quick-paced, excessive-profile setting to fill the position of Supervisor, Licensing.
Reporting to the Supervisor, Licensing, the Supervisor is accountable for the reporting, analytics, and forecasting functions for the Licensing workforce. This function will assist the Manager in supporting the group by using key insights from data trends and enterprise process analyses to determine opportunities for improvement. This position may also present supervision and operational steerage to a crew of licensing analysts on the review and evaluation of recent license and license renewal purposes, in accordance with the HCRA’s licensing standards and operational coverage under the new Residence Building Licensing Act, 2017.
Key responsibilities include but should not restricted to:
- Supervising a crew of licensing analysts by providing day-to-day steerage and oversight, technical coaching/steerage, making certain the staff completes tasks on time and to the required level of quality; assesses workload of the staff and adjusts, as vital, to make sure equitable distribution.
- Working with the workforce to provide steerage and help on difficult files.
- Recommending distribution of information primarily based on analyst expertise.
- Providing feedback and enter into performance and growth plans and activities to the direct reporting Supervisor.
- Supporting the Supervisor with recruitment, onboarding, and coaching of workers.
- Primarily based on insights from the Licensing workforce, figuring out and extracting related information from sources to target areas for enchancment.
- Interpreting and analyzing information, studies, and data to establish tendencies and patterns in regulatory capabilities.
- Via analysis, growing proactive methods and interventions to drive enterprise process efficiencies, support resolution making and develop risk administration approaches.
- Building actionable roadmaps/plans for enhancing workflows and processes.
- Supporting the event and analysis of efficiency indicators (KPIs) and measures to watch effectiveness of regulatory applications and initiatives and enhance inside operational processes and approaches.
- Providing enter into planning and priorities of the Licensing Unit.
- Recommending main practices, processes, tools and approaches for vary of skilled conduct actions; identifies enchancment opportunities and initiates or undertakes tasks on behalf of the Manager to drive steady enchancment.
- Working with the legal department as applicable, on complicated or excessive-risk files.
Profitable candidates will reveal the next:
- Completion of a college degree in enterprise or public administration or a related discipline - or a mixture of education, training and expertise deemed equal.
- 4 (4) to five (5) years of on-the-job progressive expertise performing comparable duties, ideally in a regulatory setting, including a minimal of 1 (1) yr in a workforce management capacity.
- Data of relevant legislation and regulations similar to New House Construction Licensing Act, 2017, and an understanding of the Ontario Building Code Regulation below the Constructing Code Act, 1992.
- Team leadership or supervision expertise to offer guidance and day-to-day assist to licensing analysts, including assigning files aligned to analysts' strengths.
- Robust information of house constructing industry including its business practices to carry out highly expert evaluation activities requiring understanding and application of licensing rules, processes and impacts for effective improvement of licensing processes.
- Means to interpret and apply legislation, insurance policies, and other information sources for the purposes of assessing licence functions and qualifications.
- Wonderful verbal and written communication skills with the power to speak info clearly and concisely to vendors and builders.
- Confirmed facilitation and conflict resolution abilities to tell and de-escalate issues; to construct consensus associated to high-danger purposes that meet the wants of the organization and to have interaction in education consciousness.
- Excessive level of attention to accuracy, quality, and timeliness with a to element.
- Robust customer service/relationship administration skills to have interaction distributors and builders by means of the conduct of orientation sessions, applicant interviews; stakeholder relations schooling and engagement initiatives to advertise understanding of licensing requirements and enhance relationships with customers and the building sector.
- Comfortable offering management to cross-practical undertaking groups and dealing in a transformational atmosphere.
- Demonstrated means to offer group leadership in the administration of multiple priorities simultaneously and drive projects to completion.
- Excellent initiative and 建設業許可 千葉県 strong organizational and time administration skills to handle workload.
- Political acuity and robust judgement to recognize and respond in a well timed method to stakeholder points stemming from purposes which can current risks to HCRA’s client protection mandate.
- Proficiency in growing skilled relationships with inner and exterior stakeholders the place formal authority could not exist.
- Skill to work independently in addition to provide crew leadership to the licensing group.
If involved, please apply by December 14, 2022.
We thank all applicants for their interest, nonetheless, solely these selected for further consideration shall be contacted. If you have questions, it's also possible to contact HR at hr@hcraontario.ca. For more details about HCRA or to view other profession alternatives, please visit www.hcraontario.ca.
